Privacy & Cookies

This privacy policy sets out how Ash Landscape Maintenance uses and protects any information that you give Ash Landscape Maintenance when you use this website.

Ash Landscape Maintenance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ash Landscape Maintenance may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

What we collect

Clients:

As a client of Ash Landscape Maintenance Ltd we process your personal data. The data is limited to basic contact details such as name, email, job title and phone number.

Our legal basis for this processing is the fulfilment and management of our contract with you or your employer.

If we were unable to process this data we might not be able to provide the same level of service.

We retain this data for up to 7 years after conclusion of our contract.

You have the qualified right to request: access to and port your data, rectification or erasure of the data, restriction of processing and to object to the processing.

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

Industry Friends:

Your email address is automatically included as part of any email we receive from you and in storing your email we inevitably store this data and any other personal data included in the email. Our email software may automatically extract your email address to add to an employee’s digital “address book” and our staff may add your name and possibly phone number, job title and place of employment.

Our legal basis for this processing is our legitimate interest to communicate via email in the normal course of business.

Most data of this type will be deleted within one year of our last communication however, depending on the nature of the communication we may keep it up to 7 years after the conclusion of any contract.

You have the qualified right to request: access to and port your data, rectification or erasure of the data, restriction of processing and to object to the processing.

You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at scott@ashlandscape.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at scott@ashlandscape.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cookies

This website uses things called “Cookies” to ensure your experience of the site, and our ability to improve it is enhanced.  Specifically, the following Cookies are in use:

– Google Analytics (3rd party).  We use this to see how many visitors we are getting, and how they found us.  You can find out more about Google Analytics’ Cookies here:  http://www.google.com/policies/privacy/ads/#toc-analytics

– Social Media Sharing and Integration (3rd party).  We use Facebook and Twitter functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles.  You can find out more about Facebook’s Cookie use here: http://www.facebook.com/help/?faq=115180708570932 , and Twitter’s here: https://twitter.com/privacy

– We also sometimes use video embedding, like YouTube or Vimeo (3rd party) to enhance your experience of content on our site.  You can find out about YouTube’s Cookie policy here: http://www.google.com/intl/en/policies/privacy/, and Vimeo’s here: http://vimeo.com/privacy

WordPress uses Cookies to further enhance the experience of the website, which you can read more about , here – http://codex.wordpress.org/WordPress_Cookies